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My app doesn't work when not connected to the Internet
 | By Kim Dixon, MyPhotoApp Training Guru Created: February 21, 2015, 2:24 pm UTC Last updated: February 12, 2019, 10:41 pm UTC |
There are several factors that determine wether an App will work off line.
For a basic photo app the most common reason is that not all of the images were cached on the device. To work offline:
Check the publish options for the App and ensure that do not cache is un checked.
Install the app on the device
View every image so that it is cached on the device for later reuse.
Once you have done that, turn your device into airplane mode and then confirm that the app works without an internet connection.
For a basic photo app the most common reason is that not all of the images were cached on the device. To work offline:
Check the publish options for the App and ensure that do not cache is un checked.
Install the app on the device
View every image so that it is cached on the device for later reuse.
Once you have done that, turn your device into airplane mode and then confirm that the app works without an internet connection.
Some Professional & Elite features, like Forms, HTML sections, PDF, Dynamic text and galleries and Content Blocks do not work when the device is not connected to the internet.
There is a publish option, Wait For Images To Download, that will force all of the images to be loaded into the cache before the app starts. This will insure that the app will work offline. This will cause a delay when the app is first opened up on the device as the cache is being loaded, but afterwards, it will be quick as normal.
NOTE: If you clear your web application cache on your device, the images will no longer be stored on your device and you will need to repeat the viewing of the app and all images in order for the app to work offline again.