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CRM Default Notification Messages

By Kim Dixon, MyPhotoApp Training Guru

Created: May 15, 2018, 1:46 pm UTC
Last updated: July 10, 2020, 6:57 pm UTC


If you have customized the appointment notification messages and would like to return to the original default messages just copy the text below. 

New Appointment Default messages 


Email Subject:
 


{company name} {appt type} Appointment 


Email Body:
 


We have scheduled your {appt type} appointment for {appt time}. 


If you cannot make this appointment, please call us at {company phone} or press the cancel appointment button. 


{cancel button} 


You can also reply to this email. 


{appt notes} 


{company signature} 


Text:
 


Hi, this is {company name} and we have scheduled your {appt type} appointment for {appt time}. We are looking forward to seeing you. 


 

Update Appointment Default messages 


Email Subject:
 


{company name} {appt type} Appointment Update 


Email Body:
 


Your {appt type} appointment has been updated. 


It is scheduled for {appt time}. If you cannot make this appointment, please call us at {company phone} or press the cancel appointment button. 


{cancel button} 


You can also reply to this email. 


{appt notes} 


{company signature} 


 


Text:
 


Hi, this is {company name} and your {appt type} appointment has been rescheduled to {appt time}. 


We are looking forward to seeing you. 


 

Cancel Appointment Default messages 


Email Subject:
 


{company name} {appt type} Appointment Cancelled 


Email Body:
 


Your {appt type} appointment for {appt time} has been cancelled. 


{company signature} 


Text:
 


Your {appt type} appointment for {appt time} has been cancelled. 


 

Reminder Appointment Default messages 


Email Subject:
 


{company name} {appt type} Appointment Reminder - Action Required 


Email Body:
 


You have a {appt type} appointment on {appt time}. 


We look forward to seeing you. If you can make this appointment, please press the confirm button. 


{confirm button} 


If you cannot make this appointment, please call us at {company phone} or press the cancel appointment button. 


{cancel button} 


You can also reply to this email. 


{appt notes} 


{company signature} 


Text:
 


ACTION REQUIRED: This is an automated reminder from {company name} that you have an appointment on {appt time}. Please respond {confirm code} if you plan to keep the appointment, or {cancel code} if you wish to cancel the appointment.